In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and repealing Directive 95/46/EC (hereinafter, “GDPR”), Act 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter, “LSSI-CE”) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights, PERFECTO Y PEDRO, S.A. guarantees the protection and confidentiality of personal data of any kind that our customers provide to us, in accordance with the provisions of the General Regulation on the Protection of Personal Data.
The Data Protection Policy of PERFECTO Y PEDRO, S.A. is based on the principle of proactive responsibility, whereby the Controller is responsible for complying with the regulatory and case-law framework and is able to demonstrate this before the corresponding supervisory authorities.
The data provided will be processed under the terms established in the GDPR. In this regard, PERFECTO Y PEDRO, S.A. has adopted the levels of protection that are legally required and has installed all technical measures within its reach to prevent loss, misuse, alteration or unauthorised access by third parties, as described below. Nevertheless, the user must be aware that security measures on the Internet are not impregnable.
Controller: Who are we?
Corporate Name: PERFECTO Y PEDRO, S.A.
CIF: A02046332
Address: PARQUE EMPRESARIAL ROMICA, AVDA. NORUEGA, Nº 19, 02007, ALBACETE
Telephone: +34 967 216980
Email: info@felsan.com
We are a company registered with the Commercial Register of Albacete, Volume 137, Book 101, Section 3, Folio 123, Sheet 1392, Entry 1.
Purpose of the processing: What will we use your data for?
All data provided by our customers and/or visitors on the website of PERFECTO Y PEDRO, S.A. or to its staff will be included in the record of processing activities of personal data, created and maintained under the responsibility of PERFECTO Y PEDRO, S.A., and are essential to provide the services requested by users, or to resolve any doubts or queries raised by our visitors. Our policy is not to create profiles on users of our services.
Lawful basis for the processing: Why do we need your data?
a) Contractual relationship: This is the basis that applies when you purchase one of our products or contract any of our services.
b) Legitimate interest: In order to deal with the queries and complaints you submit to us and to manage the collection of any amounts owed.
c) Your consent: If you are a user of our website, by ticking the box included in the contact form you authorise us to send you the communications necessary to respond to the enquiry or request for information you have submitted.
Recipients: Who do we share your data with?
We do not disclose your personal data to anyone, except to those public or private entities to which we are obliged to provide your personal data in order to comply with any law. For example, tax legislation requires that certain information on economic transactions exceeding a certain amount be provided to the Tax Agency.
If, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will first request your permission by means of clear options that will allow you to decide in this respect.
Communication: Where could we send your data?
We will not carry out international transfers of your personal data for any of the purposes indicated.
Retention: How long will we keep your data?
We will only retain your personal data for as long as is necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal and regulatory obligations, our internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookies Policy.
In this respect, PERFECTO Y PEDRO, S.A. will retain personal data, once its relationship with you has ended, duly blocked for the limitation period of the actions that may arise from the relationship maintained with the data subject.
Once blocked, your data will be inaccessible to PERFECTO Y PEDRO, S.A. and will not be processed except to make them available to public administrations, judges and courts for the attention of any possible liabilities arising from the processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.
Security: How are we going to protect your data?
We use all reasonable efforts to maintain the confidentiality of the personal information processed in our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of the art, the nature of the data and the risks to which they are exposed. Nevertheless, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follow strict privacy rules and, in the event that we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them to verify their compliance.
Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
a. Right of access to your personal data, to know which data are being processed and the processing operations carried out on them.
b. Right to rectification of any inaccurate personal data.
c. Right to erasure of your personal data, where this is possible (for example, because of a legal obligation).
d. Right to restriction of the processing of your personal data when the accuracy, lawfulness or necessity of the processing of the data is doubtful, in which case we may retain them for the exercise or defence of claims.
e. Right to object to the processing of your personal data, when the legal basis enabling us to process them, as indicated, is our legitimate interest. PERFECTO Y PEDRO, S.A. will stop processing your data unless it has a compelling legitimate interest or it is necessary for the defence of claims.
f. Right to data portability when the legal basis enabling us to process your data is the existence of a contractual relationship or your consent.
g. Right to withdraw the consent given to PERFECTO Y PEDRO, S.A.
You may exercise your rights free of charge and at any time by contacting us at the following address: Parque Empresarial Romica, Av. Noruega, nº 19, 02007 Albacete, enclosing a copy of your National Identity Document (DNI).
Protection of rights: Where can you lodge a complaint?
If you consider that your rights have not been properly addressed by our entity, you may lodge a complaint with the Spanish Data Protection Agency, through any of the following means:
- Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
- Telephone: 901.100.099 and 912.663.517
Lodging a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not required.
Updates: What changes may there be to this Privacy Policy?
PERFECTO Y PEDRO, S.A. reserves the right to amend this policy in order to adapt it to any legislative or case-law developments that may affect compliance therewith.
In order to guarantee compliance with the regulations on the protection of personal data, PERFECTO Y PEDRO, S.A. has received consulting and advisory services from clickDatos: https://clickdatos.net/
